Delivery Information

Shipping Information
Order Processing
At we only process orders during business days, which is Monday - Friday (excluding
holidays). It takes approximately 2 to 3 business days to process an order before it is shipped. During
periods of higher demand, orders may take up to 5 additional business days to process before being
Note: Occasional delays in processing time or Cancellation of order may occur when an item
purchased is on back order or it is out of stock. We are not responsible for delivery delays due to
weather, insufficient address info, holidays, and/or carrier complications.
Item Availability may cancel your order, or part of your order, if the item(s) is out of stock and no longer
available. You will receive an email if your complete order is canceled due to the out of stock item(s).
In the situation that part of your order is out of stock, will remove the out of stock item(s)
from your order and will ship the remaining item(s). You will not be charged for out of stock items ordered,
and will be inform by an email notification.
Sales Tax
Applicable sales tax will be added to Missouri resident only.
Verification & Shipping
When placing your order, please make sure to use your billing information (first name, last name, billing
address) and contact information as it appears on your credit card statement. In the event that your
information does not match exactly what your credit card has on file, your order will be put on hold,
pending verification. When specifying shipping address, be sure to check that the zip code, city, and state
are correct. If this information does not match the delivery service’s records, we may have to contact you
to update the information.
Tracking Your Order
If you have a account you can check the status of your order at any time.
To ensure the best shopping experience, we use FedEx and UPS to deliver our packages.
Note: Please double check and make sure the Shipping Information and address is correct, deliverable,
and complete (Suite, Apt, Room, etc.).
*Delivery date may vary according to UPS; we do not control the package after it leaves
Usually it will take 2-5 business days to delivery.
US Shipping (48 States) To ensure accurate tracking and prevent losing any package,
uses FedEx and UPS service for domestic shipping excludes Alaska and Hawaii.
NOTE: Delivery times are estimated by FedEx. It is not 100% guaranteed to arrive within the
estimated time frame except for Express services.
1. Ground shipping are $15 often per order. Free shipping started 15 packages (any kind of packages)
2. ST. LOUIS/CHICAGO area resident are able to free pick up for specific warehouse.
3. There is no fee to change your shipping address, if you change your address before the shipping
4. There is an additional $12-$15 fee will apply to your account, if you change your address during the
shipping process.
UPS will make three attempts to deliver a package. After the third attempt, UPS will call the
customer and inform them of their delivery. To prevent any complications with your delivery,
please provide your most accessible phone number.
We cannot ship to P.O. Boxes or A.P.O. Box addresses. Orders will be canceled automatically
without a valid street address.
John Lloyd International LLC & are able to keep rights of final explained.